Form of Claims

3. Confirm details

1. Personal details













In compliance with our duty of information according to the Regulation (EU) 2016/679, of the European Parliament and Council, of 27 April 2016, regarding the protection of individuals in the processing of personal data, we inform you that Cecabank, S.A., with registered office at Calle Alcalá nº. 27, 5ª planta de MADRID (28014) is responsible for the processing linked to internal regulations regarding Customer Service.

The purpose of the processing and its legal basis is to respond to complaints and claims from users of the financial services provided by Cecabank, in compliance with its legal obligations to the regulations on transparency and customer protection.

Can exercise its access rights, rectification, suppression, limitation, opposition or portability before the Delegate of Data protection (DPO), charge that holds the Regulatory Chief compliance Officer of the company. It can address directly to the same one via the e-mail addresses: arco@cecabank.es or to the indicated postcard previously. The contact telephone number for these purposes is 915965000.

We also inform you that you will be able to, at any time and for any controversy related to the processing of your personal data, submit a complaint to the control authority (Spanish Data Protection Agency).

In no case will the data be disclosed to third parties except for legal obligation and we will retain the data for the necessary time until the prescription of legal actions.

2. Details of claim

I declare expressly that the object claim or complaint matter is not being litigated via an administrative procedure, arbitration or judicial.*
Clause of Personal data Protection

In compliance with our information duty according to that established in the Regulations (EU) 2016/679, of the European Parliament and of the Board, of 27 April 2016, regarding the protection of individuals as for the personal data processing, put in its knowledge that Cecabank, S.A., with address on Calle street Alcalá no. 27, 5th plant of MADRID (28014) is the person responsible for the processing linked to the internal regulation regarding the Customer services The end of treatment and its legal basis is respond to the complaints and to the claims of users of the financial services given by Cecabank, in fulfillment to its derivative legal obligations the standard of transparency and protection of the clients. It can exercise its access rights, rectification, suppression, limitation, opposition or portability before the Delegate of Data protection (DPO), charge that holds the Regulatory Chief compliance Officer of the company. It can address directly to the same one via the e-mail addresses: arco@cecabank.es or to the indicated postcard previously. The contact phone number for these purposes is the 915965000.Asimismo we inform you of that it will be able to, at any time and before any controversy related to its personal data' processing, present a claim before the control authority (Spanish Data Protection Authority).In no case will be yielded the details to third parties except for legal obligation and we will keep them during the necessary time until the prescription of the legal actions.

I accept the terms and conditions *