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Our values

 

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Mission, vision and values

 

Our main pillars

They are the strategic values that define and describe our behaviour as a banking institution.

CUSTOMER ORIENTATION

Offering an excellent service that forms the basis of a long path together.

INTEGRITY

Because we are convinced that transparency and soundness are the foundations on which to build our credibility.

SPECIALIZATION

Backed by a team of experts driven by dedication and excellence.

SOLVENCY

Resulting from the daily work carried out by professionals guided by caution and responsibility.

INNOVATION

Technology and creativity go hand in hand to offer the best specialised solutions every day.

Customer Orientation

Flexibility and quality

We measure the satisfaction

Integrity

 

14
Members

8 Proprietary Members 5 Independent Board Members 1 Executive-Director
Corporate
Social Responsibility

During 2017, Cecabank worked on defining its 2018-2020 Action Plan by identifying the relevant issues for its business from a perspective of social and environmental impacts. Cecabank's CSR policy is implemented in four scopes of action within the institution, with the aim of reinforcing the business and the long-term relationship with the clients and partners, incorporating their social, environmental and good governance concerns into the activity.

Specialization

The expertise in finance, technology and business accumulated allows Cecabank to offering products that incorporate high added-value.

Training

The new Strategic Plan includes the Quality Plan as an initiative to improve the organisation through three lines of work:

  • Implementing quality management systems in those areas in which a differential value is obtained
  • Measuring and analysing the client's voice.
  • Establishing improvement plants aimed at:
    • Improving the quality of our processes
    • Improving the clients experience

 

 

 

 

 

Solvency

Innovation

Creativity to offer cutting-edge products and services

 

Commitment to R&D&I

Via the Innovation Plan established in the Strategic Plan:

 

  • Comprehensive Securities Solution
  • MiFID II certification programme
  • Funds platform
  • Access to the primary market
  • Pyramid Analysis
  • Internationalisation
  • Technological projects

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