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Cecabank Report 2018

Our business model

Infrastructure and payment services

They are all the services provided to credit institutions and corporate clients

for the integrated management of bank collections and payments, discount

operations, payment confirmations, and technical coverage of connectivity

to SWIFT.

The strengths of this service are focused mainly on four pillars: a

personalised service, flexibility and adaptation to the clients' needs,

confidentiality and neutrality.

In 2018 we adapted to the new versions of SEPA payment “Rulebooks” in

transfers and direct debits, with both customers and represented companies.

We also contributed to the design and implementation of the representation

service for instant transfers in the framework of the new SNCE023 subsystem

in the ASI4 settlement modality.

Within the scope of SWIFT, Cecabank's self-certification as a Service Bureau,

has been completed, acquiring SWIFT certified specialist labels in the

administrative and technical spheres.

As a relevant milestone worth mentioning is the launching of the second

phase of the online platform to supervise and control the Exchange of

Payments for entities represented in the SNCE (National Electronic Clearing

System), including SEPA interchange and cheques; a third phase has been

initiated with fund transfers.

Efforts have continued in facilitating operations of collective investment and

pension fund managers in the depositary field in terms of the management of

current accounts, the management of payments and collections, and carrying

out exchange and settlements of transfers, as well as for new Securities

Brokers which have started providing services following the Securities Market

Reform.

The entity has renewed AENOR UNE- EN ISO 9001 quality certifications

relating to exchange, clearing and settlement services for collection and

payment transactions (transfers, direct debits, transfers of funds and

advance credit payments), as well as the UNE-ISO/IEC 27001 standard

on information security management systems within the scope of SEPA

operations. These certifications are evidence of the culture of continuous

service and quality improvement which is at the core of the Cecabank's

Strategic Plan.

During 2018, two new entities have been added as clients in the

representation service in the SNCE. A new company has been included

in services for channelling international SWIFT payments, and six new

companies in services for managing cash-letter remittances.

The bank has acquired SWIFT

certified specialist labels

Several process automation

projects using robots have

been initiated in the current

account services and information

management services of liquidity

positions in euros and currencies

The entity has renewed AENOR

UNE- EN ISO 9001 quality

certifications relating to exchange,

clearing and settlement services

for collection and payment

transactions

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