2013-2016
STRATEGIC PLAN
1.1
Strategic plan: We reach the end of a cycle 121.2
Main achievements 13 Improvement of key ratios 13 Consolidation of the business model 15 Diversification of income 17 Diversification of client base 18 New corporate culture 181.3
2017-2020 Strategic Plan 19 Structure 19 Objectives 1901