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ONLINE TRAINING

60%

TRAINING

QUALITY

85%

Level of satifaction

TRAINING

94%

Staff who have received

training in 2016

AVERAGE INVESTMENT

PER EMPLOYEEO

961

Euros per employee

Development of corporate leadership

Once the DEDICA programme is concluded (Quality Management Develop-

ment), which will ensure our company’s new business model is adapted to di-

rectives and confront the challenges currently posed by the financial market,

the DEDICA2 programme, developed throughout 2016, will be implemented.

The aim of this programme is to consolidate the change management star-

ted in DEDICA in terms of implementing a cultural shift in the company.

Work has been carried out across different lines and groups of professionals:

Steering Committee: through an individual coaching plan and subject

talks, there has been a focus on individual development in the skills re-

quired to work towards Senior Management leadership becoming in-

creasingly effective as a lever to meet the Strategic Plan objectives and

the company’s change process.

Management Team: workshops have been delivered, developed along the

lines of two key themes: business development, and staff assessment.

DEDICA for experts. In order to secure the success of Cecabank’s change

process a programme has been put in place for experts, in the profession-

al skills relevant to them in the field of leadership.

Reshaping the Performance Assessment model

External talent

As regards external talent, Cecabank continued to follow the policy of in-

ternships through educational cooperation agreements with the most im-

portant universities and business centres in Madrid, in order to attract the

best candidates.

20% of staff took

part in the DEDICA

programme,

representing 3,337

hours of training

The training plan

is focused on

promoting our team’s

specialisation, and

accrediting it formally

through official

certifications. It also

has a new focus

on acquiring skills

linked with digital

transformation.

Cecabank

2016 Annual Report

Page. 36

03 CORPORATE CULTURE

3.1

. Our values | Mission, Vision and Values | Talent: people at the centre

3.2

. Corporate culture based on excellence and quality | An emphasis on Excellence | Quality

3.3

. Corporate social responsibility