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Banking Services

Cecabank stands out from the competition thanks to its high level of profes-

sionalism and specialist knowledge in the fields of regulatory consultancy

and advice, financial reporting, and training, stemming from over 80 years of

service to the financial community.

1. Payment Methods

Card fraud detection and prevention services.

Comprehensive payment method support, with access to multiple networks

and support across all stages of the value chain:

Connectivity, exchange and preferential negotiation with

multiple

business intelligence networks

in payment methods

Management solutions for purchasing, issuing, and

e-commerce

Fraud

prevention and response

Mobility

solutions

Loyalty

schemes

Technological

consultancy

Activity during the year

2016 was characterised by the exploration of opportunities to collaborate with

other world regions, specifically in Europe and Latin America, with the aim of

increasing product and customer diversification and innovation, supported by

our active membership to the Latin American Payment Methods Networks

(ATEFI) since July 2015.

As in previous years, we continue to achieve excellent results in the fight

against fraud. Once again, the entities in the EURO 6000 system are the Spa-

nish leaders in the detection and prevention of fraud in transactions conducted

with cards. This is thanks to the efficiency of the bank’s teams supported by the

Espía system, operated by Cecabank.

VISA and MasterCard recognised Cecabank’s full compliance with the se-

curity requirements established in the PCI DSS standard. This compliance

was verified in accordance with the PCI Security Standards Council by an

external auditor certified by the organisation to conduct the corresponding

auditing procedures.

The major efforts made to rationalise computing activity resources and costs

in previous years have produced a significant improvement in efficiency, which

enabled us to reduce our customers’ fees over the course of 2016, and those

reduced prices have now become a constant target for the future.

We also worked on new models of support services for companies in the develo-

pment of their business, and on designing a new multipurpose payment model

based on mobile devices for P2P.

We provide business

process support services

as well as specialist IT

services for payments,

channels, and

business intelligence.

TRANSACTIONS

PROCESSED:

620

million

DAILY TOTAL AVERAGE

AMOUNT SETTLED:

120

million euros

NETWORK PROCESSOR FOR

Euro

6000

TOTAL NUMBER OF CARDS

PROCESSED PER YEAR:

More than

10

million cards

WE ARE A MEMBER OF THE

Latin American

Payment Methods

Networks

Cecabank

2016 Annual Report

Page 69

05 OUR BUSINESS MODEL

5.1

. Economic and regulatory context | Economic framework and state of the markets | Agenda | Overview 2013-2016

5.2

. Lines of Business | Securities Services | Treasury Management | Banking Services