Informe_Anual_Cecabank_2016_ENG

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2. Business intelligence and new channels
We have developed our own payment platform, under the
brand name EALIA, with a focus on facilitating P2P payments
via mobile phones.
We provide remote channel services to financial institutions, collective invest-
ment managers and insurance companies (platforms and services such as pro-
perty portals, branch websites, online banking, and mobile, among others).
We also offer business intelligence services by processing operational data to
produce balanced scorecards and reports relating to different business areas.
In this vein, with the market moving towards mobile payments we have de-
veloped the technical infrastructure and our own HCE mobile payments so-
lution, as well as a module for the Masterpass service, with two different offe-
rings available to companies:
integrated in a multipurpose payment app developed by Cecabank, and
fully customisable for each entity
to do independently, such as embeddable modules or components for the
company’s own app
We have also been able to continue exporting our technological consultancy
services in EMV, contactless, and HCE to the Latin American market.
Our commitment is to keep researching the market and developing solutions
that bring value to our customer companies and help each one of them to grow.
ONLINE BANKING
IN 2016 WE PROCESSED
888,162,585
significant transactions
from
2,086,521
monthly users
AVAILABILITY
99.83%
measured according to actual
traffic at any time
MOBILE TERMINALS
252,530,697
Operations carried out
+44%
compared with the previous year
SECURITIES TRADES
112,307
operations processed via Banca
Internet, Banca Telefónica, Banca Móvil
and our own Terminal de Oficina
IMMIGRANT REMITTANCES
9,617
sent, following the downward
trend of recent years
VIRTUAL POS TERMINALS
10,817,927
Operations carried out
ELECTRONIC INVOICES
4,783,073
processed
PANEUROPEAN DEBITS
5,085,693.31
euros processed
Cecabank 2016 Annual Report Page 70
05 OUR BUSINESS MODEL
5.
5.