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6. International Business
Our presence in the main European financial markets.
Overseas offices
Our two representation offices in Paris and Frankfurt cover the heart of the
European financial system allowing us to establish regular contact with Eu-
ropean official bodies to support CECA’s international lobbying activities.
Both branches have over 50 years of experience in managing global rela-
tionships with pension-paying banks and developing remittance processes to
Spain. Strong local expertise built up over the course of the years means we
can advance in our search for new opportunities to promote our services and
make them more efficient.
In 2016 the two offices were established as commercial antenna for other
services Cecabank could develop, at the same time as stepping up marke-
ting activities with international financial companies to raise the profile of
our bank and promote the services we offer, highlighting the indisputable
advantages we bring as a international financial partner.
Our overseas network has a support team in Madrid which deals with the
operational handling of payment methods in foreign trade and international
guarantees, pension agreements, and immigrant remittances, as well as a
Customer Service specialising in resolving problems and providing advice for
pensioners, beneficiary entities in Spain, senders’ correspondent banks, and
payer entities.
Subsidiaries
The Hong Kong subsidiary centralises all the foreign trade operations in Asia
for bank customers for whom it provides the service and ensures and gua-
rantees this type of transaction, as a result of its long experience, and offers
economic advantages which are on a par with local banks. The network has a
support team in Madrid that deals with the operational handling of pensions
agreements and immigrants remittances, as well as a specialist call centre to
resolve problems and to provide an advice service for pensioners, beneficiary
institutions in Spain, senders’ correspondent banks, and payer entities.
International Business
Cecabank has an up-to-date and extensive worldwide network of correspon-
dents, essential for carrying out all the transactions and payments which
enable it to offer the services we offer at Cecabank, and the coverage it needs
to give it great international projection, as shown by the over 6 million pay-
ments and collections executed in 2016.
The solid alliances and collaboration agreements we hold with a large num-
ber of international financial entities enable us to create new synergies lea-
ding to an expansion of services and innovation in new products.
Cecabank 2016 Annual Report Page 74
05 OUR BUSINESS MODEL
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