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Page. 41

Cecabank

2015 Annual Report

Following the Strategic Plan and taking into account the

challenges defined in it, Cecabank worked on defining strategic

business targets for 2016.

Business outlook

Growing in

clients

Diversification

of clients

Business

diversification

International

expansion

1

2

3

4

The strategic targets aim to mainly centre

commercial work in 2016 on:

1

2

3

4

Growing in clients:

Increasing customer income

and

margins,

achieving

greater

loyalty

and

promoting cross sales.

Diversification of clients:

Achieving

greater

penetration

in

strategic

segments: insurance firms,

public administrations and

corporates. With this end in

view, a working group has

been set up, along with a

market research project for

insurance firms.

Business diversification:

Complementing the current

offer with new services

leveraged on our capacities and

nature as a wholesale bank.

International expansion:

Seeking

opportunities,

capitalizing on the foreign

networkand thenewEuropean

Banking Union framework.

1. Strategic lines | Economic and regulatory enviroment |

Building the future |

Business lines 2. Financial information |

Activity |

I

ncome Statement |

Capital base | Ratings 3. Business risk | The risk function at Cecabank

03 Our Business Model