The bank has renewed the AENOR certification of the management system for Fund Depositary and Securities' Custody and Settlement Services according to the ISO 9001 standard, a recognition it has received since 2005, thus reaffirming its commitment to excellence and continuous improvement
The audit highlights the robust network of controls, systematic monitoring of customer satisfaction, continuous improvement through the development of internal SLAs, and specialised team training
With over €400 billion in assets under custody and nearly €300 billion in deposited assets, Cecabank consolidates its position as the leading independent post-trade infrastructure in the Iberian market, expanding its services with the MiCA licence and the launch of a securities lending service in an agency capacity
Cecabank, a leading depositary bank and custody entity in Securities Services In the Iberian market, with branches in Lisbon and Luxembourg that strengthen its capacity to provide cross-border services to the post-trade industry, has renewed the AENOR certification of the management system for depositary services and custody and settlement of securities according to the ISO 9001 standard.
This recognition once again demonstrates Cecabank's commitment to excellence and continuous improvement in the management of its operational services, and is an endorsement of the bank's leadership in the Securities Services business, having shown in-depth knowledge and a high degree of specialisation.
In the renewal audit, AENOR particularly valued the robust network of controls established by the Supervision department for the monitoring and control of deposits, the system established for measuring and monitoring customer satisfaction, the ongoing initiatives aimed at implementing internal SLAs and the diversity of training offered to staff.
Certified services have consistently received excellent ratings in customer satisfaction surveys. In line with this fact, Cecabank has continued to strengthen its processes to listen to customers and establish plans for improvement derived directly from their experience.
Cecabank has renewed this AENOR certification until 2029, a recognition it has received for the Fund Depositary and Securities' Custody and Settlement Services management system since 2005, having been audited a total of 22 times by AENOR and having carried out two types of internal audit. During this time, the bank has adapted to the successive revisions of the standard and to how the organisation has transformed during this period.
The certification was presented to Aurora Cuadros by Pedro Fernández García.
Aurora Cuadros, Corporate Director of Securities Services at Cecabank noted: “In an environment of increasing operational and regulatory complexity, the renewal of this certification highlights the maturity of our management system and the teams' continuous effort to anticipate needs, strengthen our controls and ensure that each process evolves at the pace of the industry. Our goal is clear: to promote high value-added services, fully aligned with the needs of our clients.”
Pedro Fernández García, AENOR's Director of the Central Region, stated that “the ISO 9001 certificate is an effective and strategic tool that contributes decisively to improving efficiency in business management. Its implementation allows for the streamlining of processes, the promotion of continuous improvement, and the strengthening an organisation's ability to offer products and services with high quality standards. Furthermore, it provides essential added value: It generates trust and credibility among all of the bank's stakeholders."
Cecabank, leadership and innovation in a key post-trade infrastructure
With over €400 billion in assets under custody and nearly €300 billion in deposited assets, Cecabank is one of the leading providers of post-trade infrastructure in the Iberian market. Serving more than 135 financial institutions, the bank is the largest independent national depositary and the leading provider of settlement and custody services at the national level.
The bank's differential value is added to the scale: Specialised knowledge built over the course of more than a decade, operational experience covering the entire post-trade chain, and comprehensive support capabilities in regulatory, operational, and business areas, generating economies of scale. All this while maintaining the strategic guarantee of not competing with its customers.
In parallel, Cecabank is constantly incorporating new services to adapt to changes in the market. In 2025, it obtained the MiCA licence, becoming the first B2B custodian bank in Spain registered with ESMA for the custody and provision of institutional crypto asset services.
Furthermore, the bank launched its securities lending service in the capacity of an agency to become the first Spanish lending agent participating in the first fully domestic agency securities lending transaction in the national market. This milestone drives the creation of a specialised local model, aligned with international best practices in collateral management, operational efficiency and transparency, and reinforces Cecabank's commitment to constant innovation in the provision of post-trade services.
